Policies

Refund & Returns Policy

Draft policy, pending attorney review. Bracketed items are placeholders. Last updated: [DATE].

These policies apply to purchases from honeyhelix.com, operated by [Honey Helix Co, LLC (in formation)], [BUSINESS ADDRESS], [PHONE], d@honeyhelix.com.

Returns

For safety and integrity reasons, opened or unsealed products cannot be returned. Unopened products may be returned within [XX] days of delivery with prior authorization from d@honeyhelix.com.

Damaged, incorrect or missing items

Contact us within [X] days of delivery with your order number and photos. We will replace the item or issue a refund to the original payment method.

Refunds

Approved refunds are issued to the original payment method within [X] business days of approval.

Cancellations

Orders may be cancelled before they are processed for shipment. We may cancel any order that does not meet our eligibility requirements, with a full refund.

Chargebacks

Please contact us before disputing a charge so we can resolve the issue.

For research use only. Not for human or animal consumption. Not intended to diagnose, treat, cure, or prevent any disease.